Terms & Conditions
Terms and Conditions
Last updated: 25 November 2025
By using https://laptopoutlet.co.za (the “Website”) or buying from Laptop Outlet (“we”, “us”, “our”), you agree to these Terms and Conditions.
If you do not agree with these Terms, please do not use the Website.
1. About us
Laptop Outlet is an online store that sells laptops, computers, accessories and related products in South Africa.
Email: support@laptopoutlet.co.za
Address: 4 Village Crescent, Sandton, Gauteng, South Africa, 2090
You must be 18 or older to place an order, or have permission from a parent or guardian.
2. Using the Website
When using our Website, you agree to:
- Use it for legal and fair purposes
- Not attempt to hack, damage or disrupt the Website
- Provide accurate and up-to-date information
- Not use the Website in a way that harms us or other customers
We may suspend or block access to the Website if we believe it is being misused.
3. Products, prices and payment
- Product descriptions, prices and availability may change at any time.
- We try to show accurate images and details, but small differences may occur.
- Your order is an offer to buy. A sale is final once we confirm your order and receive payment.
- Payments are processed by trusted third-party payment providers. We do not store your full card details.
- If there is a clear error in pricing or product information, we may cancel the order and refund you.
4. Delivery
- Delivery options, fees and estimated timeframes are shown at checkout.
- Delivery times are estimates and may be affected by courier delays, public holidays or other factors.
- Once your order is delivered to the address you provided, the risk passes to you.
- Please ensure your delivery information is correct. We are not responsible for delays caused by incorrect details.
5. Returns, refunds and warranty
We want you to be satisfied with your purchase.
Our returns and warranty process follows the information shown on our Website and South African consumer protection laws.
You may be entitled to a repair, replacement or refund if:
- The item is defective
- The wrong item was delivered
- The item does not match the description
We may require proof of purchase and an inspection of the product.
Nothing in these Terms removes your rights under the Consumer Protection Act (CPA) and other applicable laws.
6. Intellectual property
All Website content — including text, images, graphics, logos, design and layout — belongs to us or our licensors.
You may not copy, reproduce, distribute or use any content for commercial purposes without our written permission.
7. Liability
- The Website is provided “as is” and “as available”.
- We are not responsible for indirect or consequential losses, such as loss of profit, income, data or business, as far as the law allows.
- Our total liability for any claim related to a purchase will not exceed the amount you paid for the product.
- Your legal rights under the CPA and other laws remain unaffected.
8. Privacy
We process your personal information in line with our Privacy Policy, which is available on the Website.
By using the Website or placing an order, you confirm that you have read and understood the Privacy Policy.
9. Changes to these Terms
We may update these Terms from time to time.
The most recent version will always be available on the Website with the updated date.
By continuing to use the Website after changes, you accept the updated Terms.
10. Governing law
These Terms are governed by the laws of South Africa.
Any disputes may be taken to a competent court in South Africa.
Contact us
If you have questions about these Terms, your order or anything else, you can reach us at:
Email: support@laptopoutlet.co.za
Address: 4 Village Crescent, Sandton, Gauteng, South Africa, 2090